Go Back

培训和质量专员 【通晓中英文和粤语】

Express
11/02/19 16:42
Location:
Johor Bahru, Johor
Job Type:
Full Time
Salary:
RM2800.00 - RM3800.00 per month
Start Date:
18/02/2019

工作性质

·         通过制定和促进培训计划,为客服专员提供持续的培训,以提高客服专员对产品的知识和客户服务技巧。


·         提供有关呼叫类型,软技能和处理困难客户的培训


·         促进员工对客户项目各方面的培训


·         制定课程以支持课堂培训


·         提供有关现有课程和培训的改进和反馈


·         准备培训手册,管理测试和角色扮演 Role Play】,以及完成有关您的培训体验的每日报告


·         积极与培训和质量经理合作,确保按照客户的指示调整技术规范和流程


·         参加QA和操作的定期校准会议,以确保校准与程序相关的问题







Shortlist Email this job



Featured Jobs


Comfori Sdn. Bhd.
Business Development Consultant
What we offer:Basic + Commission ( up to RM 10,000) ...

Learning Content Creator
Express
 Key Responsibilities:1. Conduct research using various methodologies in any areas ...

Fiamma Holdings Berhad
Operation Manager - Fiamma Logistics Sdn Bhd
Express
Work location at Bukit Raja, Klang.Responsibilities:· Responsible for cost effective warehouse ...

Environmental Science (M) Sdn Bhd
Senior Chemist
Express
We are looking for Senior Chemist candidates with the following requirements:- BSc ...

Eyou Technology Sdn Bhd
Creative Director 创意总监
Express
Requirements:Diploma or degree in Art or related fieldLogical thinking, good ...

 Francestle Confectioneries (M) Sdn Bhd
Accounts Executive
Job Description:Able to handle full set of accountsResponsible on GL ...

QC Lab Technician
Job Description   Carry out qualitative and quantitative ...



Highlights