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Business Process Analyst

17/04/18 13:56
Location:
Melaka
Job Type:
Full Time
Salary:
[n/a]
Start Date:
17/04/2018
1. MAIN OBJECTIVES  :
  • System and web applications related to sales order process analysis and optimization.
  • Data analysis and reportings pertaining to bookings, shipments, and other reportings in measuring sales and service KPIs.
  • Supporting current business process using existing ERP system and manage transition to future ERP system for Sales       Distribution and Quotation modules.
  • Manage sales prospect and forecast application
 
2. RESPONSIBILITIES :
  • Order fulfilment process analysis, optimization and harmonization to fit to market best practices
  • Understanding process gap from different business units and drive sub-process owners in optimizing and harmonizing         identifed processes.
  • Develop user requirement documentation and testing protocol. Manage and conduct key-user testing throughout all IT projects which involves Sales and Service group.
  • Manage sales prospect and forecast application; includes incident and change management.
  • Data analysis and reporting
  • Support and manage events in Sales and Service group such as Sales Strategy and Integration Meeting
 
3. REQUIREMENTS & QUALIFICATIONS:
  • 5 years experience in IT
  • Education: Bachelor Degree in Information Technology / Information System
  • Posesses strong analytical skills with a demonstrated ability to analyze business processes and workflows
  • Experience developing instructional and procedural documentation and presentation
  • High level of competence with MS Office, MS Visio, MySQL, etc
  • High English language proficiency.






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