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Call Centre Inbound Representative

08/11/18 9:57
Location:
KL City Centre, Kuala Lumpur
Job Type:
Full Time
Salary:
RM2000.00 - RM3000.00 per month
  • Provide a world class customer service via telephone, live chat and email on behalf of an organisation to fulfill customer's inquiries / complaint.
  • Provide accurate and timely information on company's product / service.
  • Achieve first call resolution in all customer interaction.
  • Maintain good customer relationship and responsible for follow up activities.

Requirements:
  • SPM and above with minimum 5 years experience in handling inbound calls.
  • Fresh Degree / Masters graduate with passion in service field are encouraged to apply.
  • Excellent communication skills in English & Bahasa Malaysia. Mandarin speaker is an added advantage.
  • Have positive working attitude, enjoy assisting and communicating via telephone with customers.
  • Able to work on rotational shift, weekends and Public Holidays.
  • Willing to work at Kuala Lumpur & open to MALAYSIAN citizens only.

**Only shortlisted candidate will be notified for an interview session.

Kindly contact Ms. Hana at 03-2161 2121 and/or email your updated resume to hana@intelek.com.my





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