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Client Support Executive

17/12/18 10:41
Location:
Seri Kembangan, Selangor
Job Type:
Full Time
Salary:
[n/a]
Start Date:
01/01/2019
Responsibilities:
As Client Support Executive, you will be responsible for all administrative matters related to
supporting the company & clients through the following tasks:

  • Receiving calls and transferring them to the relevant department/personnel. Sending client submission material guidelines and submission deadline reminders for GTI Media products, which include online, print, and events.
  • Supporting both the Business Development Team and clients in ensuring that the advertising materials are received within predetermined timelines.
  • Providing estimates of the time needed by clients to complete their material submissions in each cycle to facilitate the approval process.
  • Handling internal systems, creating reports and performing ad hoc administrative tasks as required.
  • Liaising and coordinating with GTI Media & Product and Marketing Teams for information to be provided to clients.
  • Performing any other tasks as assigned by the supervisor, as and when required.

Requirements:
  • Possess at least a Bachelor & Degree.
  • Excellent typing skills and familiar with Microsoft Office, plus average knowledge in Microsoft Excel.
  • Fast learner, independent with good time-management and interpersonal skills.
  • Proficient in English and Bahasa Malaysia (spoken and written language efficiency in both languages is a requirement for this position).

Staff Benefits:
  • Opportunities to work and partner with world-renowned multinational companies and government bodies in Malaysia.
  • Five-day work week.
  • Supportive management that appreciates and rewards creativity, honesty, and performance.
  • Numerous training and career development opportunities.
  • Annual company retreats and adventure trips.
  • Vibrant and employee-friendly working environment.





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