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Customer Service Assistant

09/08/19 14:58
Mid Valley City, Kuala Lumpur
Job Type:
Part Time
RM10.00 - RM0.00 per hour
Start Date:

You will play an important role, such as : 

• Monitor and process online order fulfilment, inventory and return or exchange issues on the system. 

• Provide customer service on return processing, product defects and other delivery issues. 

• Monitor and control product and packing materials inventory.

• Provide customer service to various e-commerce platforms via live chat, email and phone call (if required)

• Actively liaise with external stakeholders such as warehouse, Courier Company and various e-commerce platforms’ customer service team.

What benefits we have : 
• You will be exposed to a fast-growing E-commerce industry with Amorepacicifc Malaysia by handling in-house brands e.g. Laneige, Sulwashoo, Mamonde & etc. 

•  Free lunch every Wednesday! (We love makan makans togehter!) 

•  Gets to enjoy in-house products.    

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