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Customer Service Assistant

26/02/19 9:30
Petaling Jaya, Selangor
Job Type:
Full Time
RM2300.00 - RM3500.00 per month , including bonuses
Start Date:
Your New Role
  • Handling of incoming calls and attending customer enquiries
  • Responsible to Customer Service Department day-to day service desks activities
  • Provide sales support to a team of field sales executives
  • Allocate and processes orders and provide delivery information
  • Liaise with customers on re-order and delivery date
  • Handle Dissatisfied customers in as polite and professional way
  • Maintain good filing system of customer inquiries for future reference
  • Track and follow -up all customer requests in timely manner
What you’ll need to succeed
  • Candidate must possess at least a SPM/"O" LevelSTPM/ or any field.
  • We are looking for individuals that have an excellent command of spoken and written English.
  • Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.
  • Language Required: Bahasa Malaysia, English & Mandarin (Must).
  • Good communication skills and interpersonal skills.
  • Computer literature & Good Attitude.
What you’ll get in return
Exposure to SLS environment within a manufacturing organization which is a great platform to excel in to your career & great progression opportunity
Work Location Address:
  • 11A, Jalam 51/215 46050 PJ

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