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Customer Service Officer of MMORPG 游戏客服人员

Express
01/04/19 14:05
Location:
Johor Bahru, Johor
Job Type:
Full Time
Salary:
RM2000.00 - RM2300.00 per month , including bonuses
Start Date:
02/04/2019
Requirements:
  • Serious attitude, ability to write in Chinese and English, passion about game, strong sense of responsibility

  • Job Responsibilities:
    • Answer and deal with the questions and opinions from users; have good expression ability
    • Report and handle emergency cases timely, communicate with players, analyse and report problems to product operator
    • Work in accordance with the company's management and workflow to ensure good quality of customer service
    • Cooperate with other related work of operation department

    We provide:
    • Competitive salary
    • Promotion prospect
    • EPF,SOCSO, EIS
    • Monthly/Quarterly/Yearly Bonus
    • A friendly and comfortable working environment
    • A fresh fruit pack every week
    • Team-building events

    Working Hour : (Shift System)
    • Morning Shift: 9am-4pm (6days a week)
    • Night Shift: 4pm-11pm (6days a week)
    • Midnight Shift: 11pm-9am (4days a week)





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