JD for IT Engineer
Software knowledge for project setup requirements as per technical specification requirements.
Customizes industry standard and proprietary application installations, developing processes and tools to deliver fully automated integration in a factory environment.
Set up and configure non-standard hardware, write and implement diagnostics patches, write detailed manufacturing instructions to integrate new customer requirements into the standard Dell manufacturing process.
Recognizes, troubleshoots, analyzes problems, recommends solutions and drives to root cause.
Act as technical support for CFI engineering related issues.
Always keep up with the latest factory process and tools.
Always ensure the process implemented deliver the good and right quality services/product to the customers.
Works closely with project managers to understand true customer needs and deliver high level of customer satisfaction.