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Online Customer Service (在线客服专员)

Express
09/10/19 11:45
Location:
Philippines, Others
Job Type:
Full Time
Salary:
RM3500.00 - RM8000.00 per month , including bonuses
Start Date:
01/11/2019

Requirements:

  • 18-30yrs old
  • Male or female
  • Know Chinese language,know PinYin
  • Malaysian
  • High school or above
  • No experience required; Graduates are welcome to join.
  • Basic computer operation and office related software.
  • 12 working hrs, Morning & night shift, one day off per month
  • Follow management command, work actively
  • Work place at Philippines

Benefits

  • Salary 6000yuan-12000+yuan
  • Dinner party once a month (seaside restaurant or KTV)
  • Provide performance bonus (2000yuan), full attendance award (500yuan/month), birthday bonus (50 dollars), festival bonus, year-end award(800yuan/month)
  • Provide salary and commission for a 15-days on leave after half a year of work
  • Reward of 8,000 yuan without going home (the seventh month begins)
  • The contract period is one year and can be renewed.
  • Provide meals, accommodation and free basic daily necessities.
  • Company provide visa and ticket, pick-up arrangement, VIP guarantee and all other expenses will be sponsored by company.

Responsibilities

  • Answer and deal with various problems online for company customers, have good coordination and adaptability, have the sense of responsibility, patience and good initiative.
  • Candidates are required to follow management command, complete the task given by the leader in a timely and effective manner.
  • Communicate with leader once candidate found problems. Always take the customer's satisfaction as the first service concept.
  • Candidates must have passionate, responsible, fast learning, strong interest in Internet products and team spirit.

要求:

  • 18-30岁
  • 男女均可
  • 会中文,会使用拼音
  • 马来西亚人
  • 高中学历以上
  • 无须经验,欢迎应届毕业生
  • 熟悉办公室相关软件将,电脑基本操作
  • 上班时间12小时制,白夜班(2班制),月休一天
  • 服从管理,积极
  • 菲律宾上班

福利:

  • 薪金6000元-12000+元
  • 每月一次聚餐(KTV/海边餐厅)
  • 提供绩效奖(2000元)、全勤奖(500元/月)、生日红包(50美金)、节日有奖金、年终奖(800元/月)
  • 上满半年提供带薪休假15天
  • 不回家有8000元(第7个月随工资发放)
  • 合同期一年一签,可以续签。
  • 公司包吃住,以及基本的生活日常用品
  • 包签证、来回机票、安排接机、VIP保关等全部费用公司承担

职责:

  • 在线为公司客户解答和处理各类问题,有较好的协调及应变能力,有责任心,耐心及良好的主动服务意识 
  • 服从管理,及时有效的完成领导安排的任务
  • 如有发现问题及时与领导沟通解决,永远以客户的满意为第一服务理念
  • 富有激情、积极负责、具备快速学习能力,对互联网产品有强烈兴趣,有团队合作精神





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