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Onsite Specialist

03/12/20 8:00
Location:
Kuala Lumpur
Job Type:
Salary:
[n/a]
Responsibilities1. Cooperate with headquarter to manage the local team and achieve the project target.2. Communicate with BPO to help launch TikTok project.3. Follow up closely with BPO progress and proactively detect potential risks, prepare and complete action plans, to ensure and maintain moderation quality.4. Maintains and improves moderation quality and management by cooperating with vendors; identifying and resolving problems; managing system and process improvement and quality assurance programs; installing upgrades.Qualifications1. Good English skill, passion for supporting management of moderation through exceptional listening, cooperative relationship building, resourcefulness and strong written and verbal communication.2. Ability to adapt communication and working style to a wide variety of personalities and situations in TikTok global sites;3. Accept frequent overseas business travel.4. Commitment to implementing feedback and work cross-functionally as a means to achieving team performance goals.




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