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Tour Operation Executives (Inbound/Outbound) – 3 vacancies

Express
13/06/19 17:07
Location:
KL City Centre, Kuala Lumpur
Job Type:
Full Time
Salary:
[n/a]

Duties & Responsibilities:

  • Prepare quotations within company's guidelines upon receiving tour requests from overseas customers or agents;
  • Plan tour itinerary within the per-designed packages and make necessary adjustments for the best interest of the company and customers;
  • Assign appropriate tour guides to generate the best outcome and benefits to both customers and company;
  • Become the main contact point throughout the tour process and able to tackle unforeseen circumstances and problems;
  • Hands-on execution to all tour-related matters;
  • Work closely with Coach Manager on coach and driver arrangement;
  • Timely reporting and updating business related information for management's decision making;
  • Support and report to Operation Senior Manager/General Manager;
  • Interview will be conducted by GM.

Qualifications:

  • Minimum 3 years of tour-related working experience in travel agency (Inbound/Outbound/MICE);
  • Any academic qualification, but must be able to speak and write in English, Bahasa Malaysia & Cantonese/Mandarin due to specific customer groups to handle (Hong Kong, China and ASEAN);
  • Having knowledge and sensitive to travel industry, market trends and pricing;
  • Having basic computer skills (Excel/Word) and email communicating;
  • Willing to work long hours, weekends and travel (when necessary).






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