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Senior System Analyst

18/10/18 11:53
Bayan Lepas, Pulau Pinang
Job Type:
Full Time
Start Date:
  • The role will include business requirement gathering, support, administration and maintenance of the company ERP System (Infor. Syteline).
  • Daily support of ERP and other assigned IT systems. Timely issue identification, resolution and appropriate escalation where necessary. 
  • Develops IT application solution by preparing and evaluating alternative with consideration on reliability, security and ease of maintenance.
  • Prepares Business/Functional Requirement Documentation by use of interviews, workshops, site visits, task and workflow analysis.
  • Modelling business requirements and translating to the application and operational requirements.
  • Training key users and end users; responsible for creating maintaining training material and user guides.
  • Coordinates between the business user and external consultant on support / new enhancement / changerequests when applicable.
  • Perform testing on function / feature developed; participate in code reviews, and undertake to test codes developed by others.
  • Work to produce application code that meets the specification provided with Microsoft VB.Net.
  • Design and develop DB object with SQL and T-SQL.
  • Ability to work effectively in a multi-cultural environment with minimal supervision.
  • Adhere to IT processes, including ticketing tracking, and report time spent as requested.
  • Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • At least 2 year(s) of working experience in ERP System / IT application support / IT business system analyst role.
  • Solution driven with the ability to identify/analyze problem, design solutions, and create a documentation.
  • Applicant must be willing to travel from SAM's site to site.
  • Good customer service skills.
  • Good verbal and written communication skills.
  • Good knowledge and hands-on experience in Microsoft VB.Net/C#, SQL, and T-SQL.
  • Proven track record of adding value to the business through proactive identification of opportunities for continuous improvement.
  • Have excellent knowledge of how the various IT systems operate and interact with each other and know their capabilities and limitations.
  • Positive attitude, integrity, responsible; accountability with an initiative for improvement.
  • Experience/knowledge in Infor Syteline ERP will be an added advantage.

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